New Client – Frequently Asked Questions

Most questions are answered on this page. 

If you already have an existing employer plan like a 401k, 403b, TSP…etc, Click Here.

If you already have an existing IRA at another investment firm, Click Here.

If you already have an existing Crypto IRA at another firm, Click Here.

If you don’t fall into any of the above categories, no problem!
You always have the ability to start a new Crypto IRA, please read below to have your questions answered.


  • What is the minimum account balance in order to start an IRA with iTrustCapital?
    • $2,500


  • How much can I contribute per year?
    • For 2020, $6,000 per year if you are under 50 years of age and $7,000 if you are 50 or older.


  • How do I make trades once I am set up?
    • You simply login to your iTrustCapital account and make trades, anytime night or day. Our platform is live 24/7 and you control all trades, similar to Coinbase.







  • What if I want to open a Traditional IRA and a Roth IRA?
    • Every account will need to be setup individually. This means using different emails and different passwords. You will essentially do the full setup process two separate times.


  • How about with an ACH Transfer, Debit Card or Credit Card?
    • No, all contributions must come in the form of Bank Wire or Check.


  • What fees does iTrustCapital charge?
    • We have the lowest fees in the industry, feel free to visit our Fee Page


  • How do I pay for the fees?
    • The trading fees come out of the account balance.
    • The monthly fee comes out of a debit or credit card you will put on file.


  • After my account gets funded, does it start as Crypto or USD?
    • Once your account is funded, it remains in USD until you login and trade. You are in full control.


  • What assets do you offer?
    • Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Ripple (XRP), EOS (EOS) and Physical Gold & Silver. You can see our list here.
    • We will be adding additional  assets in the future, stay tuned to our Blog and Social Media for news.


  • Any questions related to Staking, Lending or New Coins?
      • We do not have any additional information or timelines to share. We will never release information privately to clients, but always via public channels such as Social Media, Blogs and Website.







  • When I retire and take distributions, do I need to sell or can I take Crypto / Precious Metals?
    • You do not need to sell. We do allow clients to take their assets in-kind. This means you can take possession of the assets you have invested with us in the same form (in-kind). You are not required to sell back to USD.


  • Can iTrustCapital help me with advice – financial or tax related?
    • No, we simply provide a turnkey platform for you to manage your own IRA funds. It’s best to consult with your own Financial Advisor or Tax Professional for those types of questions.



For New York State Residents
  • As a NY state resident, can I create an iTrustCapital account?
    • iTrustCapital is not able to accept individuals based in the state of New York. This decision is based upon conflicting NY state regulations regarding digital assets. We appreciate your interest in our services and apologize for any inconvenience.

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By |2021-07-19T23:00:06+00:00January 14th, 2021|Comments Off on New Client – Frequently Asked Questions

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